Reviewers who spend their time on the cases that genuinely need human judgment.
When Flex-Check Pilot is running at scale, well-proven cases are projected to be decided in seconds rather than minutes. Reviewers handle only the cases where the record is ambiguous, the rules are contested, or the confidence score says a human eye is warranted. Every decision is backed by inspectable, replayable reasoning. And the system keeps improving: every reviewer override explains itself and becomes ground truth that makes the next classification better.
* These are projected outcomes based on the classification capability as built and tested. Flex-Check Pilot does not yet have a production deployment to measure against.